Brown Gouge

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Reviews of Brown Gouge

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  Quentin St.Baker Added February 23, 2020

  ★ ☆ ☆ ☆ ☆
  They wrecked my wife's brand new $280 jacket worn only once, needed it dry cleaned because it got a small foundation smudge on the shoulder.
  The original colour was a beautiful brilliant white and when we got it back the colour had significantly dulled (almost a cream colour) ruining the look of the jacket and it was clear to see that there were hazy clouds throughout the jacket. They offered to re-clean it and I stressed the issue was that they have affected the original colour of the fabric and they said they would try to fix it.
  When picking up the jacket the issue remained and at that point they flat out denied any responsibility for the issue trying to say that's what it looked like when we brought it in. After much debate at the store they gave me no other alternative but to give our money back ($10.50), but what a joke.
  I will never go back there, they are incompetent, dishonest and rude.
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  Michael Pogrebnoy Added February 20, 2020

  ★ ★ ★ ☆ ☆
  Good for quick jobs with shirts and suits, use them often
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  Michael Clayton Added February 16, 2020

  ★ ☆ ☆ ☆ ☆
  They managed to put a large rip in my wife's dress and when we picked it up and noticed the damage they refused to take any responsibility and said it must have been like that when we gave it to them. They obviously take no care with the service they provide and when we complained to their head office they were just as incompetent. Do not under any circumstances trust these people with your valuable clothing.
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  Tushar Kelkar Added February 14, 2020

  ★ ★ ★ ☆ ☆
  A small convenient place for everyday clothes & office dry cleaning. Same day service available, you'll need make that request - drop off before 10am and collect after 4pm. A little expensive but cheaper than most ... over 5 business shirts they charge $4.50 per shirt
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  K Designs Added February 13, 2020

  ★ ☆ ☆ ☆ ☆
  Rude! Rude! Rude!
  I asked for assistance and advice and she just walked away. I am flabbergasted to say the least! This is unacceptable customer service which matches all the other bad reviews. They are lucky to receive one star from me this afternoon which is not deserving but considering I had my wheat bix earlier, they get a slight pass....by a pubic hair! I

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